Privacy policy for the Feral website

Feral Interactive takes the privacy of all visitors to its website seriously. It does not share, sell, rent, lend or gift your personal information to advertisers or marketers and does not share it in any ways other than those described below.

This privacy policy explains the choices you may make about the way your information is collected and used by Feral. By using the Feral website, you indicate your agreement to its terms. If you do not agree with any term in this policy, do not use the website.

If you are under the age of 16, you should ask a parent or guardian before entering any personal information on this website, that includes registering and creating a Calico Account or signing up for the Feral newsletter.

What information is collected?

For general browsing, Feral collects only data that does not identify individuals (e.g. IP address, language selected, web browser used).

For certain activities, such as when you buy from the Feral Store or create a Calico Account, information is collected that can identify you:

• Contact information; your name and email address. Your billing address is also required when purchasing from the Feral Store
• Personal details; date of birth, age and preferred language
• Technical information such as your IP address (a unique number identifying your computer in a network), browser type and version

How is your information used?

Site and usage analytics

IP addresses, browser details and referring URLs are collected to better understand how the Feral website is used and to help identify and solve technical problems

This data does not identify individuals and, unless you buy from the Feral Store, is never combined with data that can.

Feral Newsletter registration and Calico Accounts

The Feral Newsletter registration form requests that you provide your name, email address and date of birth. Your email address will be used to contact you about announcements, offers, or anything else to do with Feral’s activities that may be of interest to you. Your name will be used to address you, and your date of birth used to ensure you are not sent unsuitable content.

You can unsubscribe from these communications at any time. If you create a Calico Account you can also manage your newsletter subscription through it.

Technical Support

If you contact Feral’s support team via email they will see your name and email address and you may be asked for further information about your computer or mobile device. The information you provide is only used to respond to your support request.

Online promotions

Feral may, on occasion, run contests or promotions via its website. If you participate, you may be asked to provide an email address or screen name. The information you provide is used only to alert you in the event that you win a contest.

Buying games

Buying from the Feral Store requires your name, street address and credit/debit card details. This information is stored on secure servers and is used only to verify your purchase.

With whom do we share information?

Feral shares some personal information with third-party service providers acting on its behalf, such as payment processing companies, and email service providers. If you create a Calico Account and play online when logged into it, Feral will share certain pieces of information with a trusted partner responsible for maintaining the server required for online play.

Feral only shares information required by third parties to provide their services who may only use your information to meet the agreed purpose; they are not allowed to use it for anything else or to pass it to any other entity.

Feral may also disclose your personal information if required to do so by law, in the event of bankruptcy, merger, sale, transfer of company assets or acquisition, or to protect the rights or property of Feral Interactive Ltd. or any third party.

What are cookies and what do they do?

Cookies are small pieces of data which are stored in your web browser when you visit a website. They are placed there to collect information such as visitor preferences and usage patterns. This helps Feral develop its website to create a better user experience.

You can opt-out of using cookies by adjusting your web browser settings to block them. You will still be able to use most of the Feral website without cookies, but some functionality may not be available to you.

You can find a detailed explanation of how this website uses cookies here.

How does Feral keep information secure?

Feral uses a combination of physical, electronic and managerial safeguards to protect the confidentiality of the information collected.

The processing and the storage of financial details are handled by Trust Payments.

Feral’s website supports HTTPS, the secure and encrypted version of the protocol used to retrieve web pages. This is always used on pages where you can submit personal information, such as your name or address. HTTPS ensures that this information cannot be viewed by a third party. You can check for HTTPS by looking for the padlock symbol in your browser’s address bar.

To what and to whom does the policy apply?

The terms of this policy apply to all information submitted on feralinteractive.com. It also covers emails sent to users registered on Feral’s mailing lists or signed up to a Calico Account, as well as emails related to technical support and Feral Store purchases.

International visitors and customers

This website is hosted on a computer located in the European Union (EU), and as such is subject to its data collection laws. If you are visiting from a location outside the EU, please note that you are transferring your personal data to a company based in the EU, and in doing so you consent to the use of this data for the purposes identified above in accordance with this Privacy Policy and in compliance with EU law.

Changes to this Policy

This privacy policy may be modified at any time without notice.

Contact details

If you have any questions or comments, please send an email via: support@feralinteractive.com

Alternatively, please contact Feral at the following postal address:

Please also use the above contact details if you wish to review, correct or delete information that Feral holds about you.